Frequently Asked Questions

Everything you need to know about your next statement piece.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey to your door.

Do you offer international shipping?

Yes, Midnight Hour ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is your return policy?

We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain items like jewelry and intimate apparel are final sale for hygiene reasons.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric description for stretch levels.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials ethically sourced?

At Midnight Hour, we prioritize quality and ethics. We work closely with our manufacturers to ensure fair labor practices and utilize high-quality vegan leather and sustainable fabrics whenever possible.